Alec Dalton to Judge the 2021 Customer Centricity World Series

​ARCET Global has appointed Alec Dalton as an Official Judge of the 2021 Customer Centricity World Series. This global program recognizes best-in-class organizations working on the cutting-edge of customer experience management.

The array of awards categories encompasses a broad spectrum of priorities in CX, including:

• Best Customer Experience Strategy
• Best Digital Strategy/Digital Transformation
• Best Measurement in Customer Experience
• Best User Experience
• Business Change or Transformation
• Client Relationship Management
• Crisis Strategy and Management
• Customer-Centric Culture
• Customer Complaints
• Customer Experience Leadership
• Customer Experience Professionals (Team & Individual)
• Customer Insight & Feedback VOC
• Customer Touchpoints
• Employee Experience

The Customer Centricity World Series coincides with one of the largest virtual CX knowledge-sharing events, with keynotes, panels, and access to over 150 CX case studies featuring qualifying finalists. The conference and virtual ceremony will be hosted virtually between May 18-19, 2021.

Click here to learn more about the Customer Centricity World Series, to submit a competitive entry, and to register for the conference.

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