ALEC DALTON
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EXPERIENCE EXPERIMENTS

Studies in Service Science

Alec Dalton to Judge the 2021 Customer Centricity World Series

10/20/2020

 
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​ARCET Global has appointed Alec Dalton as an Official Judge of the 2021 Customer Centricity World Series. This global program recognizes best-in-class organizations working on the cutting-edge of customer experience management.

The array of awards categories encompasses a broad spectrum of priorities in CX, including:
  • Best Customer Experience Strategy
  • Best Digital Strategy/Digital Transformation
  • Best Measurement in Customer Experience
  • Best User Experience
  • Business Change or Transformation
  • Client Relationship Management
  • Crisis Strategy and Management
  • Customer-Centric Culture
  • Customer Complaints
  • Customer Experience Leadership
  • Customer Experience Professionals (Team & Individual)
  • Customer Insight & Feedback VOC
  • Customer Touchpoints
  • Employee Experience

The Customer Centricity World Series coincides with one of the largest virtual CX knowledge-sharing events, with keynotes, panels, and access to over 150 CX case studies featuring qualifying finalists. The conference and virtual ceremony will be hosted virtually between May 18-19, 2021.

Click here to learn more about the Customer Centricity World Series, to submit a competitive entry, and to register for the conference.


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