ALEC DALTON
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EXPERIENCE EXPERIMENTS

Studies in Service Science

Dalton to Join Panel on Recognition in Customer Experience Excellence

6/3/2021

 
On June 4th at 9:30-10:30 AM EDT, ARCET Global - producers of the North American Customer Centricity Awards and related programs - will host a complimentary panel discussion on the importance of recognition in enhancing customer experience.
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Included on the panel will be four customer experienced thought leaders (and judges of ARCET awards programs):
  • Alec Dalton, Founding Partner of the Hospitality Leadership Academy and Sr. Manager of Global Quality for Marriott International
  • Marlan Hardie, People Engagement Officer of World Wide Technology
  • Rick Denton, Managing Principal of EX4CX
  • Diane Magers, Founder and Chief Experience Officer of Experience Catalysts

The conversation is sure to be wide-ranging, covering a spectrum of CX topics relating to the recognition of customers, employees, and organizations at-large. Click here to register and join this free event.

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